When will my order be dispatched?

We will ship all available items within 2-3 working days, unless this is stated otherwise. Once your order has been shipped you will be provided with a tracking number. This will enable you to check the progress of your package.

How long will it take to get my order?

Although our delivery companies do everything they can to deliver your package on time we are unable to guarantee that you will receive your goods within the stated/estimated delivery times and are not responsible for late shipments due to weather problems, holidays, natural disasters, strikes or carrier delays. If your package is delayed we can not offer a reimbursement of shipping charges. We cannot be held responsible for undeliverable parcels and additional charges may apply if a delivery is returned to the shipper.

If for any reason there is a problem with your order and it cannot be shipped on time we will notify you.

Will I be charged Customs or Import duties?

Different countries have different customs charges and, depending on the value of your order, you may or may not be charged customs or import duties. Unfortunately, these charges are out of our hands, and are the responsibility of the person receiving the parcel.

What if nobody is home?

If you are not at home, drivers may post you a card to let you know where they have delivered your parcel or they attempted to deliver so that you can contact them to rearrange your delivery at a convenient time or they may also attempt to delivery to a secure location or leave your parcel with a neighbour.

Will a signature be required?

A signature may be required upon delivery. If nobody is home to receive the parcel, the delivery company will leave a card telling you where your parcel has been delivered to or how you can arrange for it to be redelivered. No refunds will be issued for refused or abandoned packages. 

Where do you deliver to?

We deliver to the United Kingdom, Europe and the rest of the world. Shipping rates are as follows:

United Kingdom

Standard Delivery: £3.95

Next Day Delivery - Orders placed Monday-Thursday before 1pm: £6.95

Free Standard Delivery - Orders over £40

Europe

Standard Delivery: £9.95

Free Standard Delivery - Orders over £100

Rest Of The World

Standard Delivery: £11.95

Free Standard Delivery - Orders over £100

 

 

 

 

 

When will my order be dispatched?

We will ship all available items within 2-3 working days, unless this is stated otherwise. Once your order has been shipped you will be provided with a tracking number. This will enable you to check the progress of your package.

How long will it take to get my order?

Although our delivery companies do everything they can to deliver your package on time we are unable to guarantee that you will receive your goods within the stated/estimated delivery times and are not responsible for late shipments due to weather problems, holidays, natural disasters, strikes or carrier delays. If your package is delayed we can not offer a reimbursement of shipping charges. We cannot be held responsible for undeliverable parcels and additional charges may apply if a delivery is returned to the shipper.

If for any reason there is a problem with your order and it cannot be shipped on time we will notify you.

Will I be charged Customs or Import duties?

Different countries have different customs charges and, depending on the value of your order, you may or may not be charged customs or import duties. Unfortunately, these charges are out of our hands, and are the responsibility of the person receiving the parcel.

What if nobody is home?

If you are not at home, drivers may post you a card to let you know where they have delivered your parcel or they attempted to deliver so that you can contact them to rearrange your delivery at a convenient time or they may also attempt to delivery to a secure location or leave your parcel with a neighbour.

Will a signature be required?

A signature may be required upon delivery. If nobody is home to receive the parcel, the delivery company will leave a card telling you where your parcel has been delivered to or how you can arrange for it to be redelivered. No refunds will be issued for refused or abandoned packages. 

Where do you deliver to?

We deliver to the United Kingdom, Europe and the rest of the world. Shipping rates are as follows:

United Kingdom

Standard Delivery: £3.95

Next Day Delivery - Orders placed Monday-Thursday before 1pm: £6.95

Free Standard Delivery - Orders over £40

Europe

Standard Delivery: £9.95

Free Standard Delivery - Orders over £100

Rest Of The World

Standard Delivery: £11.95

Free Standard Delivery - Orders over £100